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Privacy Policy

Frequently asked questions

Here are some common questions about our company.

Last Updated: November 2025

This Privacy Policy (“Policy”) explains how Isotech Solutions (“we”, “our”, “us”) collects, uses, discloses, and protects personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws.

By using our website https://isotechsolutions.ca (the “Website”) or engaging with our services, you agree to the collection and use of your personal information as described in this Policy.

Isotech Solutions is a digital marketing company based in St. Catharines, Ontario, Canada, specializing in marketing technology and online business solutions.

We are committed to protecting the privacy of individuals who visit our Website or interact with our services.

This Policy applies to all personal information that we collect, use, and disclose in the course of our business activities, whether online (via our Website) or offline.

It does not apply to information about corporate entities or business contact information collected for purely business purposes, unless that information identifies an individual.

We may collect personal information directly from you or automatically through your interaction with our Website.

Information you provide voluntarily:

  • Name, email address, and company name (when contacting us or requesting services)

  • Information included in emails, inquiries, or online forms

  • Consent to receive marketing communications (email blasts or newsletters)

Information collected automatically:

  • IP address, browser type, operating system, and referring URLs

  • Website usage data (pages visited, time spent, clicks, session duration)

  • Cookies and tracking technologies such as Google Analytics and Meta Pixel

We use cookies to enhance your browsing experience, analyze site traffic, and measure marketing performance. You can control or disable cookies through your browser settings.

We use the personal information we collect for the following purposes:

  • To respond to inquiries and provide requested services or information

  • To manage and improve our Website, services, and user experience

  • To send marketing communications or promotional emails (only with consent)

  • To measure the effectiveness of marketing campaigns and website performance

  • To comply with applicable legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties.

In compliance with Canada’s Anti-Spam Legislation (CASL), we only send commercial electronic messages (such as newsletters or email blasts) to individuals who have provided express consent or have an existing business relationship with us.

You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly at isotechsolutionscanada@gmail.com.

We may share personal information only in the following limited circumstances:

  • With trusted service providers who assist us with website hosting, analytics, or email delivery (bound by confidentiality agreements)

  • When required or permitted by law (for example, under a court order or government request)

  • To protect our legal rights, prevent fraud, or address security issues

We do not transfer or store personal information outside of Canada. All data collected and processed remains within Canadian jurisdictions.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

We employ reasonable administrative, technical, and physical safeguards to protect personal information from loss, theft, unauthorized access, disclosure, copying, or modification.

However, no online platform or data transmission over the Internet can be guaranteed to be 100% secure.

You have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Withdraw consent to the use or disclosure of your personal information (subject to legal or contractual restrictions)

To exercise these rights, please contact us at isotechsolutionscanada@gmail.com. We will respond to requests within a reasonable time and in accordance with applicable law.

Our Website uses cookies, Google Analytics, and Meta Pixel to collect non-identifiable data about site activity.

This helps us understand visitor behavior, track conversions, and improve marketing performance.

You can choose to:

Please note that disabling cookies may affect certain website functions.

Our Website may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of such third-party sites.

We encourage you to review the privacy policies of those websites before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

Any updates will be posted on this page with a revised “Last Updated” date.

By continuing to use our Website or services after any such updates, you agree to the revised Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data-handling practices, please contact:

Isotech Solutions

St. Catharines, Ontario, Canada

isotechsolutionscanada@gmail.com

https://isotechsolutions.ca

This Policy has been designed to comply with:

  • The Personal Information Protection and Electronic Documents Act (PIPEDA)

  • Ontario privacy best practices

  • Canada’s Anti-Spam Legislation (CASL)

Isotech Solutions is committed to protecting privacy, maintaining transparency, and handling personal information responsibly in all our operations within Canada.